Refund policy
AM SILKS—Return, Refund & Replacement Policy
At AM SILKS, we’re committed to providing the latest trending collections and building
long-term relationships with our customers. Your satisfaction is our top priority.
Delivery Time
Our standard delivery period is within 7 days from the date of order
confirmation.
Return, Refund & Replacement Policy
Customers may request a return, refund, or replacement within 7 days of
receiving their order.
Requests made after 7 days of delivery will not be accepted.
Items must be unused, unworn, and in their original packaging with all tags
intact.
Refunds will be processed after the returned product is received and inspected
by our team.
Replacements or exchanges are subject to stock availability.
Non-Returnable / Non-Replaceable Products
The following product categories are not eligible for return, refund, replacement, or exchange, except in cases where the item received is damaged, defective, or incorrect:
- Running Materials
- Shirtings
- Inner Wears
- Kurta
- Formal Shirts
- Sarees
These products are excluded from our return and replacement policy due to product-specific quality, hygiene, and handling requirements.
How to Raise a Request
1. Send an email to our customer support team with:
Your order number
A brief description of the issue
Photos or videos of the product (if applicable)
2. Our team will verify your request and guide you through the return, refund, or
replacement process.
3. All communication regarding returns or refunds must be done via email to
Ensure proper record keeping.