Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly and safely.

Order Processing

• Orders are processed within 3–4 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During sales, holidays, or new product launches, processing times may be slightly longer.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Free Shipping: Available on orders over 3000/-.

Estimated Delivery Times

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days (depending on destination and customs processing)

Please note that delivery estimates are not guaranteed and may vary due to courier delays, weather conditions, or customs clearance.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at [amsilksonline2023@gmail.com] within 14 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Damaged Items

If your order arrives damaged, please email us within 48 hours of delivery with:

• Your order number

• Photos of the damaged item(s)

• Photos of the packaging

We will review your claim and arrange a replacement or refund where appropriate.

International Orders

International customers are responsible for any customs duties, import taxes, or other fees charged by their country's customs authority.

Contact Us

If you have any questions about shipping, please contact us at:

Email: amsilksonline2023@gmail.com